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7bez FAQ — Answers to all your
7bez FAQ — Answers to all your
questions in English
From deposits to VIP benefits, security, and withdrawals — this page has clear, detailed answers to the most frequently asked questions about 7bez.
Overview
General FAQ
We have compiled the questions 7bez users ask most often into this FAQ page. How VIP cashback works, how to deposit using bKash or Nagad, how to keep your account secure, and how to withdraw funds — everything is explained clearly here. If you cannot find the answer to your question, contact our support team directly.
VIP & Cashback
7bez's VIP program has three tiers — Bronze, Silver, and Gold. At each tier you receive weekly cashback, and the amount increases as you move up. Higher tiers also come with priority support and access to special offers.
Cashback is based on your weekly net losses. At the Bronze tier you can receive up to 0.5%, at Silver up to 1.0%, and at Gold up to 1.5%. At the end of each week the cashback is automatically credited to your account and can be used the following week.
Your VIP tier is upgraded automatically through regular betting and gaming activity. The more active you are, the faster you reach a higher tier. For details on the specific conditions for tier changes, contact our 24/7 live chat support.
Yes, Gold is the highest VIP tier. In addition to up to 1.5% weekly cashback, it comes with personalised support and access to exclusive promotional offers. Gold members enjoy the best experience the platform has to offer.
No, cashback at 7bez is fully automatic. You do not need to do anything — at the end of each week the eligible cashback amount is credited directly to your wallet. You can then use it in games or withdraw it once the conditions are met.
How to Withdraw
The minimum withdrawal amount at 7bez is ৳800. Requests below this amount are not processed. Before requesting a withdrawal, make sure your balance is at least ৳800.
Yes, withdrawals at 7bez are available seven days a week, 24 hours a day. You can submit a withdrawal request at night or on public holidays. Funds typically arrive in your mobile wallet within 30 minutes to 3 hours.
Yes, for security reasons 7bez requires that the withdrawal wallet be registered in your own name. Funds are not sent to a bKash, Nagad, Rocket, or Upay wallet belonging to someone else. This is necessary to protect your account and your money.
To withdraw bonus winnings you must first meet the wagering requirement. For example, if you receive a ৳1,000 bonus, you need to wager a total of ৳20,000 (20 times the bonus). Wagering is calculated on the bonus amount only, not on the deposit. Once the requirement is met, the full winnings can be withdrawn.
Withdrawals at 7bez are generally completed within 30 minutes to 3 hours. Accepted methods are bKash, Nagad, Rocket, and Upay. You can withdraw quickly and securely through any of these four mobile wallets.
Security & Privacy
Absolutely not. No 7bez employee or representative will ever ask for your OTP, bKash PIN, Nagad PIN, Rocket PIN, or Upay PIN. If anyone asks for these, it is a fraud attempt — report it immediately via live chat or at [email protected].
Change your password immediately. Then contact 7bez's 24/7 live chat or email [email protected] right away and request a temporary account lock. Our support team will act quickly to secure your account.
Yes, 7bez uses SSL (Secure Socket Layer) encryption. This means your personal information, transaction details, and login data are all transmitted through encrypted channels. Third parties cannot read or use your data.
The only official domain for 7bez is 7bez.bar. If you come across a site that looks like 7bez but uses a different domain, it is fake. Always check the URL in your browser's address bar before logging in. Never enter your password or payment details on a suspicious site.
A strong password should include uppercase and lowercase letters, numbers, and special characters (such as @, #, !), and should be at least 10–12 characters long. Do not reuse a password from another site on 7bez, and never share your password with anyone.
Deposit
Log in to 7bez and go to the deposit section. Select bKash, enter the amount, and follow the on-screen instructions to complete the payment through your bKash app or USSD. The minimum deposit is ৳300. Your balance is usually updated within a few minutes.
7bez does not impose any additional charges on deposits. However, your mobile wallet operator (bKash, Nagad, Rocket, or Upay) may charge a small transaction fee according to their own policies. Please check your wallet provider's terms for details.
Yes, Nagad is fully supported. On the deposit page, select Nagad, enter the amount, and confirm the payment through the Nagad app as instructed. You can deposit from as little as ৳300, and after a successful transaction your gaming wallet balance is updated quickly.
7bez currently supports four payment methods: bKash, Nagad, Rocket, and Upay. These are the most popular mobile wallets in Bangladesh, and all four can be used to deposit and withdraw money easily and securely. The minimum deposit for each method is ৳300.
Rocket is Dutch-Bangla Bank's mobile banking service, but you do not need a DBBL bank account to use it. A Rocket account can be opened with any mobile number, and it can be used to deposit and withdraw funds at 7bez.
Still have a question?
Talk to our support team
If you cannot find the answer on this page, no need to worry — 7bez's support team is available seven days a week, 24 hours a day. Help is available in both Bengali and English.
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